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Author Topic: Telenet Belgium  (Read 2471 times)
bigbadbee
Newbie
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Posts: 17


« on: August 04, 2009, 04:31:30 AM »

Telenet has very good coverage in Belgium, so it is an important network.

I often log on there and it always works.

Since last Sunday they seem to have changed something...because I get "Network failure" on their spots.

I have one next to where I work, so I can go over there and save the login page if you need, but I suppose you already are in contact with the admins at that company anyway...

Let me know if you need help.
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bigbadbee
Newbie
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Posts: 17


« Reply #1 on: August 04, 2009, 04:33:02 AM »

Oh, and I already have the debug version on my phone, so if you want me to mail some files, just let me know.
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john
Devicescape Employee
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Posts: 1587



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« Reply #2 on: August 04, 2009, 10:04:21 AM »

Hello,

Thanks for the report. I do see a log from your device, and it appears that they have added support for mobile devices, and in doing so have disabled the automatic login protocol support for those devices.

We don't have any contacts at Telenet (our system works without operators needing to change anything), but I will see if I can find somebody to ask today. If you have a contact and/or support email address, please report the issue to them as well (feel free to give them my contact info, john 'at' devicescape.com, as somebody they can contact for information).

Thx,
John...
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bigbadbee
Newbie
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Posts: 17


« Reply #3 on: August 05, 2009, 06:25:48 AM »

Seems like they fixed it now.
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john
Devicescape Employee
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Posts: 1587



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« Reply #4 on: August 10, 2009, 09:49:08 AM »

Hello,

Yes, I see successful logins in your history now. Thanks for letting us know.

Rgds,
John...
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